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15 Day Return
Our 15 Days satisfaction
Our 15-day return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the right decision.
If for any reason you are not satisfied, you can return any item without custom engraving in its original condition within 15 days of the date of shipment for a refund or an exchange. It's that simple
15 Days satisfaction - Terms & Conditions:
Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than peppysilver.com), cannot be accepted for return.
If you do have questions about this 15 days satisfaction- terms & conditions, please don't hesitate to write to us customercare@peppysilver.com
Refund
We inspect all returned items when they arrive at our processing facility. We refund the full cost of the merchandise shipping charges will not be refunded.
Non Returnble Items
*Examples of non returnable products include
*Items which have been abused or modified
*Special orders made to customer specifications
*Products modified as per customer requests
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